Investigating IT e-learning input to HR L&D Learning Hub === Most recent first. ## SWITCH webinar "Game based design" 2021/12/15 Some Moodle-based activities by Uni Zurich https://virtuelleakademie.ch/en/projekt/ - Contact Ioana Gatzka https://miro.com/app/board/uXjVOfYML0s=/?moveToWidget=3458764514959877797&cot=14 Portable educational gaming software http://www.school-break.eu/ - Contact Luca Botturi https://gsgs.ch/ https://www.gamified.uk/ ## Indico online course release 2020/11/11 Based on the text and videos of indico.docs.cern.ch Scripts used in https://github.com/indico/indico-course ## White Area 2020/08/17 Event https://indico.cern.ch/event/946357/ Erwin Mosselmans (HR L&D) said at this meeting that a service can create such e-learning material as part of their _Help_ pages without passing through the LMS. ## Meeting 2020/05/14 **Present** Maria Dimou, Pedro Ferreira, Adrian Moennich, Erwin Mosselmans, Nathalie Perkins, (Pana)giota Poulopoulou. **Notes** by Maria D. Please comment or edit directly. ### Conclusion **The Indico team will try to provide SCORM material directly (no Articulate use, hence no license costs) for LMS integration. This will help other IT services to follow the same tips and methods for their own course material.** The Indico team found, after this meeting, [Adapt Learning](https://www.adaptlearning.org/) framework which helps in generating nice-looking e-learning contents and quizes; Details: HR L&D colleagues showed examples of existing online courses done with _Articulate_: 1. [CERN: Introduction to EDH](https://lms.cern.ch/ekp/servlet/ekp?PX=N&TEACHREVIEW=N&PTX=&CID=EKP000043423&TX=FORMAT1&LANGUAGE_TAG=en&DECORATEPAGE=N). 2. [Jira Gantt chart plugin](https://lms.cern.ch/ekp/servlet/ekp?PX=N&TEACHREVIEW=N&PTX=&CID=EKP000043418&TX=FORMAT1&LANGUAGE_TAG=en&DECORATEPAGE=N). 3. [Welcome to CERN online course](https://indico.cern.ch/event/909775/contributions/3827267/attachments/2020104/3398743/OnboardingWelcome_May2020HiQ.mp4): An Indico event attachment in _.mp4_ (basically Powerpoint with voice over). 4. [An online course in LMS](https://lms.cern.ch/ekp/servlet/ekp/contentItem?aicc_sid=RUtQMDAyNDg5OTMxOjM2Nzg3YWJlNjE0ZDZkMzIyZGZkNWE2ZGUwMjZkYjMzMmEwODI2NTU&aicc_url=%2Fekp%2Fservlet%2Fekp%2Faicc&href=%2Fekp%2Fnd%2Ffresco%2Fcontent%2Frevisions%2F19CPCERN01%2F12%2Findex_lms.html&api_base_url=%2Fekp%2Fservlet%2Fekp&transcriptID=EKP002489930&openerreload=N): A tutorial on CERN as an Organisation. Erwin showed how _Articulate Storyline_ editor looks like .pptx with additional possibility to advance _sideways_ following _options_ and _quizes_, also to _ask questions with confirmation for correct/incorrect_. The CERN LMS chose HTML5. _Articulate_ exports into _SCORM 1.2 or 2004_ format. Publishing is done in a _.zip_, which is imported into LMS. The Indico team will try to produce from the current material https://indico.docs.cern.ch (contains the videos) **a SCORM package directly**. Basically, nothing changed [since these notes from spring 2019](https://codimd.web.cern.ch/s/H1HwdPRD4#LMS-amp-HSE) (versions are also the same). Articulate license cost is about 600 USD/year/user, this is why we wish to bypass it. Erwin and Giota will exchange dummy course examples in SCORM, for Giota to see the internals and for Erwin to try publishing Giota's test course. After the meeting Pedro suggested the evaluation of [marp](https://marpit.marp.app/) to convert Markdown to an HTML presentation. Then possibly embed a quiz, via new marp plugins, if effort is reasonable. ### A.O.B. Once you enroll in an online course, activity, idleness, speed of course completion, back-clicks etc are all tracked by the LMS. Maria suggested the web page informs the users about this activity. ## Meeting 2020/04/16 **Agenda** [here](https://indico.cern.ch/event/909964/). **Present** Maria Dimou, Pedro Ferreira, Maria Fiascaris, Adrian Moennich, Erwin Mosselmans, Nathalie Perkins, (Pana)giota Poulopoulou. **Notes** by Maria D. Please comment or edit directly. ### Conclusion Indico courses will become online e-learning tutorials, module-based for people to choose from. They will include a quiz at the end of each module, for people following the course to confirm understanding. Giota (Indico dev. team member) will evaluate technical solutions for interfacing the Indico documentation to the LMS. Whether the user will enter the course from within the documentation and indirectly use the LMS functions or the other way around (start in the LMS where Indico material will be imported) remains to be decided. Actions and tools for Giota to evaluate (by Pedro) and an example of existing online courses in the CERN LMS (by Nathalie) can be found at the end of the detailed discussion below. ### Detailed discussion Maria D: This meeting aims at finding the most functional way to make existing Indico material (documentation, videos, slides, exercises) available via lms.cern.ch. IT/CDA needs advice on the technology to use, matching the software and processes already in use by HR L&D. Pedro: We wish to make Indico online courses, not only for the current teleworking period. The aim is to replace both existing classroom courses. [The Indico documentation](https://indico.docs.cern.ch) is the base material, though it is not usable for an _e-learning course_ as it is now. The current classroom courses don't cover all of Indico functionality, so people, sometimes, feel exposed to an unnecessary (for their needs) superset or a subset of functions that doesn't answer their specific questions. The online courses should cover more. The participants can pick the modules interesting to them. We'd like to see other LMS e-courses and hear how is the participants' feedback collected. Maria F: Videos and exams on the LMS are no problem. Some of the modules are not necessary for all. Forum with QA can be organised for feedback collection. To be discussed how the QA session be (online or f2f). Maria D: Maybe make an Indico discourse category and organise Zoom or f2f QA sessions _periodically_ based on the questions posted there. Erwin: There is valuable material in the Indico documentation. Structure the _course_ along the lines of the _doc_. Else attendees will be confused. Definitely make a quiz at the end of each section=module. Why not include the quiz into the documentation. If participants come with specific _questions_ maybe a general course is less useful than _per function_ tutorials. If _questions_ received are not enough, check the _SNOW tickets_ to build the course material. Erwin offers to create a _quiz on the LMS per typical Indico function_, to be embedded in the Indico documentation. Users reading the doc can do the quiz on the spot, without even noticing that the go through the LMS. Possible workflow: User finds the Indico e-courses on the LMS. By clicking on it, s-he goes to a window where the quiz and material (doc, videos) live. To integrate links and follow to external windows the L&D team uses _Articulate Storyline_. The Indico team, when updating the doc, due to new developments, re-generates the course material by using _SCORM_ or _Storyline_, which is now the solution adopted by HSE as well as L&D. Nathalie suggests the course material to be entirely in the doc. If the links per module are _persistent_ and the doc sections are enhanced with explanatory slides (if needed) and quiz questions then, no _development_ will be needed but only _content enhancement_ of the present documentation content, with the spirit of an online course. **It is not clear at this point** whether the LMS goes to the documentation OR from the documentation one goes transparently to the LMS while taking the quiz. **ACTION1** Nathalie will send examples of existing courses: _Tools for IT Service Managers: Programme composed of 2 modules or sub-modules which are also available as individual modules): (IT Tools for Service Managers: Configuration Management of IT services at CERN + IT Tools for Service Managers: Monitoring Services at CERN)_ o Programme: https://lms.cern.ch/ekp/servlet/ekp?PX=N&TEACHREVIEW=N&CID=EKP000043205&TX=FORMAT1&LANGUAGE_TAG=*ALL*&DECORATEPAGE=N o Module 1: https://lms.cern.ch/ekp/servlet/ekp?PX=N&TEACHREVIEW=N&CID=EKP000043196&TX=FORMAT1&LANGUAGE_TAG=en&DECORATEPAGE=N § When launching the module -> resource: https://configdocs.web.cern.ch/overview/tutorial.html?aicc_sid=RUtQMDAyNDcyNTQyOmJmODQ0NWYzMjhiNDU4OTQ0MjUzZTlkYzY5ZDUwOTNkMDc3NjE5ZGM&aicc_url=https%3A%2F%2Flms.cern.ch%2Fekp%2Fservlet%2Fekp%2Faicc&null&openerreload=N o Module 2: https://lms.cern.ch/ekp/servlet/ekp?PX=N&TEACHREVIEW=N&CID=EKP000043195&TX=FORMAT1&LANGUAGE_TAG=en&DECORATEPAGE=N § Resource: https://monit-docs.web.cern.ch/monit-docs/training/index.html?aicc_sid=RUtQMDAyNDcyNTQ0OmMyZDk3M2U1ZjE5MTJkMjI5ODA4MGRjMmQyYzM1OWY0YjhmMjk1YjY&aicc_url=https%3A%2F%2Flms.cern.ch%2Fekp%2Fservlet%2Fekp%2Faicc&null&openerreload=N#4 **Action2** Erwin will create a dummy quiz to embed in Indico doc. **Action3** Giota will investigate existing tools for providing the Indico doc and other course material in _SCORM_ or other format supported by the LMS. Candidate tools and articles: * https://scorm.com/ * https://github.com/RusticiSoftware/TinCanPython * https://docs.moodle.org/38/en/SCORM_FAQ * https://blog.commlabindia.com/elearning-development/create-manifest-file-for-scorm * https://www.npmjs.com/package/simple-scorm-packager ## Update 2019/12/12 * The configuration course is in LMS now (points to the Markdown documentation and contains exercises). * Maria D. suggested the inclusion of the Indico videos in: ``` -----Original message----- From: Maria Dimou <Maria.Dimou@cern.ch> Sent: Thursday 12th December 2019 11:00 To: Maria Fiascaris <Maria.Fiascaris@cern.ch> Cc: Pedro Ferreira <pedro.ferreira@cern.ch>; Michal Kwiatek <Michal.Kwiatek@cern.ch>; Thomas Baron <Thomas.Baron@cern.ch> Subject: Indico short videos' inclusion in the LMS Cara Maria F., sometimes the Indico experts don't have enough audience or time to organise a 'classroom course'. As we have these short videos on each Indico function indexed in https://twiki.cern.ch/Edutech/IndicoFunctions what do you think, as Technical Training officer, about the proposal to include them in the LMS as e-learning modules? Namely, under header "Indico Functions" each module will contain: - the video - the relevant documentation section from https://indico-user-docs.web.cern.ch/indico-user-docs/ - some exercises from the Indico team course material to be done by the 'student' via the Indico test instance. In the future, it would be nice to find out how to, technically, give 'credits' for exercise results. Still the above 3 points are better than nothing. Background of this reflection in https://codimd.web.cern.ch/s/H1HwdPRD4#. We remember you 've said that Ana Sofia Almeida Paiva deals with the LMS. Still what do you think on the principle? Indico leader and IT DTO, in Cc, agree with this idea. Grazie, ciao ed auguri! Maria D. ``` ## Background Idea born after [the 2019/03/14 ASDF](https://indico.cern.ch/event/800408/) where the future of current course [Tools for IT Service Managers: Getting started](https://lms.cern.ch/ekp/servlet/ekp?PX=N&TEACHREVIEW=N&PTX=&CID=EKP000041103&TX=FORMAT1&LANGUAGE_TAG=en&DECORATEPAGE=N) was discussed. The proposal is to replace the current classroom (long) course with 3 e-learnings. There is already an [online tutorial for the Configuration part of this course](http://configtraining.web.cern.ch/configtraining/) already. There would still be hands-on exercises. Not clear at this point how to do the latter. We wish to investigate _if_ and _how_ we could contribute e-learning material, made in IT, to the HR L&D courses' catalogue in LMS e.g. [on Software Packages](https://lms.cern.ch/ekp/servlet/ekp?TX=STRUCTUREDCATALOG&CAT=EKP000000465) and [on Information and Communication Technologies](https://lms.cern.ch/ekp/servlet/ekp?TX=STRUCTUREDCATALOG&CAT=EKP000000462) that depend on IT. Some brainstorming (continued in email and mattermost) started between D.Abad, M.Dimou (this note), M.Guijarro, M.Kwiatek after a meeting with Margot Montassine HR L&D, in charge of putting e-learning into the LMS and Ana Sofia Almeida Paiva HSE, LMS expert, organised by M.Kwiatek. ## What we have ### LMS & HSE LMS: Learning Management System HSE: Health, Safety & Environmental Protection unit. In HSE, they use PowerPoint and then convert to the format SCORM 1.2 HTML5, with report status selected as "Completed/Failed" (it is exported as a .zip file). The zip is uploaded into LMS. HSE moved fully to _Articulate Storyline 3_ in the autumn 2019. In L&D, they use _Articulate Storyline 3_, which costs about 1300 CHF per PC. Its file format is .story. There is a free trial version. There is also a cloud version: Articulate 360. Our LMS: _People Fluent_ (used to be called Net Dimensions) [Other LMSs compared on the web](https://blog.capterra.com/top-8-freeopen-source-lmss/) Other supported: - [SCORM](https://scorm.com/scorm-explained/) 1.2 or 2004 content pakcage - AICC content package (not used a lot) - Tin Can content package - .zip file containin gone or more SCORM or IMS content packages - .zip file containing one or more sets of AICC course structure files ### IT e-learning material - The [IT e-learning service documentation](http://cern.ch/it-e-learning/). - The [short IT e-learning videos](https://cds.cern.ch/collection/E-learning%20modules?ln=en) made mostly with Active Presenter (screen capture with voice over). - Info on [Active Presenter](https://twiki.cern.ch/Edutech/ActivePresenter). - Our discourse category https://discourse.web.cern.ch/c/IT-e-learning - Tools for self-made videos - Linux * ffmpeg free, open source and cross platform command line tool. * kazam specific for ubuntu. * shotcut for any OS. * OpenShot for any OS. * Avidemux video editor for any OS. - Mac * QuickTime. * Kap (Open Source app) * a new screen recording feature in MacOS version, Mojave 10.14.2. - Mac and Windows * screencast-o-matic (web-based) * ActivePresenter * For Windows 10, a built-in feature designed for games, can also be used for screen capture. ### Possible investigation steps - We could record the next 2 times the course will run again in its current format and split in 3 parts. Recording will be done via the CERN audiovisual services (2 channels - speaker + slides). Drawback: Two-channels'videos can't have subtitles today. - atomi (Active Presenter company manager) wrote on 2019/03/19 the required formats are supported by the product [details](https://twiki.cern.ch/Edutech/ActivePresenter#Supported_formats).